OWNER-OPERATED CONTRACTOR-FOCUSED NO AGENCY RUNAROUND

MISSION FILE · LIFECYCLE MARKETING

Jurassic Quest

Built the abandoned-checkout recovery system, SMS-compliance framework, and cross-platform revenue-attribution pipeline for North America’s largest touring dinosaur experience — a lifecycle system that adapts to a new city every few weeks — and stood up a new direct-to-consumer subscription product, Quest Club, from scratch.

Jurassic Quest homepage — the #1 dinosaur experience in North America, desktop
Jurassic Quest homepage on mobile

CLIENT SNAPSHOT

  • Brand
  • Website
  • SEO
  • AI
Client
Jurassic Quest (Family Quest Entertainment) — North America’s largest touring dinosaur experience
Industry
Family entertainment / live touring events
Reach
Dozens of US & Canada markets per year — touring, not a fixed venue
Engagement
Lifecycle email/SMS (Klaviyo) + a new subscription product (Quest Club)
Target customer
Parents & families buying tickets to a time-boxed touring show
Platforms
Universe.com ticketing · Klaviyo · Make.com · Cratejoy

THE MISSION

What this project set out to do.

Scope note first: the core deliverable is lifecycle marketing automation, not a website — so structured data, Core Web Vitals, and local SEO don’t apply here and aren’t claimed.

  1. Recover the checkout.A cart-recovery email/SMS sequence that adapts to a new city and venue every few weeks.
  2. Personalize per recipient.Dynamic, index-matched carts so each email shows the recipient’s actual tickets, city, and date.
  3. Stay compliant.TCPA/Texas-tuned SMS windows and CAN-SPAM-correct footers, built into the flow.
  4. Prove it works.A holdout-test design to measure true incremental lift — not just “the emails sent.”
  5. Launch a second product.Quest Club — a dinosaur-themed kids’ subscription box — stood up from scratch on Cratejoy.

THE POWERS WE DEPLOYED

The same lineup — pointed at a machine shop.

Two powers carried this one — lifecycle email and a from-scratch product launch. Each is a real service on this site.

WHAT GOT BUILT

The numbers.

3 + 2email + SMS touches in the recovery flow
18+tour dates tracked live via the Universe GraphQL pipeline
1template renders any cart size, any city, any date
$44/moQuest Club subscription, launched from zero
18page custom Cratejoy storefront, hand-built
52week kids’ education program behind the box
Jurassic Quest is a massive experience with a lot happening behind the scenes, and Aaron has a knack for taking that complexity and turning it into marketing people instantly understand. He doesn’t just make things look good—he thinks about the customer journey, the data and what actually gets families to take action.
Jurassic QuestFamily Quest Entertainment