Honest answer: it's the best-value CRM that fits service-pro workflows without enterprise pricing. Sales-pipeline view, multi-user, mobile app, automation, and ~$15/user/mo on Zoho's side. We've tried HubSpot (too pricey at scale), Pipedrive (limited automation), and DIY spreadsheets (you know how that ends). Zoho wins for the price.

The flat $499 covers up to 3. Add'l platforms are $99/mo each. Or we can audit what you've got, drop the ones that aren't earning, and stick to 3. Most pros find 3 is the sweet spot once they're actually being managed.

No — those still go to the platform (Thumbtack, Angi, etc.). The $499 is the management fee. Same pattern as Facebook Ads: we manage; the platform charges you for media. We do recover credits on bad leads, which often offsets a chunk of your platform spend.

You do. Always. We work in your accounts but you own them, the leads they generate, and the customer relationships. Take 'em with you anytime.

Credit recoveries start hitting in week 2-3 (most platforms have 14-30 day dispute windows). The CRM and routing kick in week 1. Full optimization compounds over 60-90 days as we tune to your win rates.

Yes. Swap one out or add a fourth (+$99/mo). We'll let you know which platforms are earning their keep so you can make informed swaps.

Yep. Month-to-month, no contract. We earn it.

Zoho CRM stays yours — full export, full ownership. The platform accounts are already yours. We hand off any documentation we built and step out clean.

Yes — 100 postcards every single month at zero extra cost. That's design, full-color printing, addressing, mailing, and tracking. Most folks use them for review requests, thank-yous, and seasonal promos. Need more than 100? Bulk-rate pricing kicks in.

Primary focus: Google Business Profile (the one that moves rankings). Secondary: Facebook, BBB, Yelp, Houzz, Angi, Nextdoor — whatever your trade and customers use. We never violate platform terms — all reviews are real, organic, and incentive-free.

Instant alerts the moment one posts. We help draft professional response copy in your voice. We also build a "review funnel" that intercepts 1-3 star feedback BEFORE it goes public — so you get the chance to make it right first.

No. Google's policy: you can ASK for reviews; you just can't pay for them, fake them, or filter them by sentiment. Review Rocket™ does exactly what Google encourages — asks every happy customer, makes it easy to leave one, never selects who gets asked.

First review requests fire week 1. First wave of new reviews usually shows up within 10-14 days (depends on your customer volume). 30-50% increase in monthly review count is typical by month 3.

We work with what you've got. CRM, spreadsheet, invoice software, even hand-written notes — we'll digitize and build your list. Going forward, Review Rocket™ captures every new customer automatically.

Absolutely. We have ready-made templates for each campaign type (review request, thank-you, seasonal, referral, neighbor marketing), but you can request custom designs. We'll work with your brand colors, logo, and voice.

Yep. Month-to-month, no contract. You own your customer list, your review history, and your brand voice — take it with you anytime.